Helpline	Telephone
Pan-European Emergency	Tel: 112
Alcoholics Helpline	Tel:800 542 525
Drug Addicts Helpline (Monday to Friday 10:00-16:00)	Tel: 800 58 854
Women's Helpline	Tel: 800 001 122
Child Helpline (children up to the age of 14)	Tel: 19696
Adult & Adolescent Helpline (children over the age of 14)	Tel: 199 151 515
Poison Control Centre	Tel: 02 661 01029
AIDS Helpline	Tel: 02 336 08683

The Pan-European emergency number SOS 112 works in any EU country from any telephone, and it's also the number to call for any emergency services when using a cellular/mobile telephone.

Helplines & Support Groups in Milan and Lombardy

Below is information on helplines and support groups in Milan and Lombardy for the following (note that most are Italian speaking only):

Alcoholics Anonymous

There are several English-language Alcoholics Anonymous meetings that are held in Milan. Note that not all of these are open.

• For a list of meetings in Milan and Lombardy from the AA Europe website: Click here

The Italian Alcoholics Anonymous Organisation (Alcolisti Anonimi Italiana) organises meetings throughout Italy. Please note that these are not in English.

• Area Lombardia
  At: Via Padre L Monti 22, 20162 Milan (MI)
  Tel: 02 647 3900
• For a list and timetable of AA meetings in Lombardy: Click here (select Contact Local, the Lombardy region on the map and download Elenco Sedi Regione Lombardia)

Other groups

• For more groups and timetables for meetings in the Lombardy region: Click here (in Italian)

HIV/AIDS

Anlaids, a national association founded to support HIV-positive people and their families, has four regional branches in Lombardy:

• Sezione Lombardia
  At: Via Monviso 28, 20154 Milan (MI)
  Tel: 02 336 08680
  e-mail
• Organo Provinciale Anlaids Bergamo
  At: Via Conventino 3, 24125 Bergamo (BG)
  Tel:035 459 8270
• Organo Provinciale Anlaids Mantova
  At: Via P. Albertoni 1, 46100 Mantua (MN)
  Tel/Fax: 0376 363 696
  e-mail 
• Organo Provinciale Anlaids Pavia
  At: Via Taramelli 5, 27100 Pavia (PV)
  Tel:0382 502 691
• For more information, visit the Anlaids website (in Italian) 

Smoking Addiction

Fumo.it is a website with resources and information for smokers who want to stop smoking.

• Information and Advice
  Tel: 800 571 661 (Numero Verde)
• For a list of anti-smoking centres (Centri Antifumo) in Lombardy: Click here 
• SOS smoking  
  Tel: 800 998 877

Drug Abuse

Narcotics Anonymous (Narcotici Anonimi) is a support group for people with drug problems. All that is required to join is a desire to stop taking drugs. There are meetings in Milan, Bergamo, Brescia and Mantua.

• For a list of meetings: Click here

Cancer Support

Lega Italiana per la Lotta contro i Tumori (LILT) is an Italian association providing help and medical care to people affected by cancer.

• LILT website (in Italian) 
• SOS tumours
  Tel: 800 422 412
• For a list of oncologists in the provinces of Lombardy: Click here (in Italian)
• For a list of hospitals with oncology sections: Click here (in Italian)

Europa Donna is a European organisation for women with breast cancer. It campaigns for better screening and provides support for women with the disease.

• Europa Donna Italy
  At: Via San Paolo 15, 20121 Milan (MI)
  Tel: 02 720 95490
  Website  (in Italian)

Europa Uomo is an organisation that raises awareness and campaigns for the rights of men with prostate cancer.

• Europa Uomo Italy
  At: Viale Beatrice d'Este 37, 20122 Milan (MI)
  Tel: 02 58 31 73 18
  e-mail
  Website  (in Italian)

Homelessness

Caritas is a support and charity group for homeless people and people in difficulty.

• Caritas Website (in Italian) 
• Caritas Lombardia Website (in Italian)
• Caritas Milano Website (in Italian) 

Caritas Centres in Lombardy:

• Caritas Lombardia
  At: Via S Bernardino 4, 20122 Milan (MI)
  Tel: 02 760 371
  e-mail
• Caritas Diocesana di Brescia
  At: Piazza Martiri di Belfiore 4, 25121
  Tel: 030 375 7746
  e-mail
• Caritas Diocesana Bergamasca
  At: Via Conventino 8, 24125 Bergamo (BG)
  Tel: 035 459 8400
  e-mail

Gay and Lesbian

Arcigay is an Italian gay rights organisation and is open to everybody, both homosexuals and heterosexuals. It promotes the welfare of homosexuals and also campaigns to raise awareness of AIDS and HIV.

• Arcigay website 

Arcigay in Lombardy:

• Arcigay CIG (Centro d'Iniziativa Gay)
  At: Via Bezzecca 3, 20135 Milano (MI)
  Tel: 02 541 22225
  e-mail
  Website 
• Arcigay Orlando
  At: Via Valerio Paitone 42, 25122 Brescia (BS)
  Tel: 030 476 01
  e-mail 
  Website
• Arcigay La Rocca
  At: Via Speciano 4, 26100 Cremona (CR)
  Tel: 0347 278 3901
  e-mail 
  Website
• Arcigay La Salamandra
  At: Piazza Tom Benetollo 1, 46100 Mantua (MN)
  Tel: 0340 230 4223
  e-mail 
  Website
• Also see the AngloINFO INFOrmation Page, Gay & Lesbian in Milan & Lombardy

Samaritans

The Samaritans Onlus have a toll-free, Crisis Intervention Hotline open 13:00-22:00 daily.

• Samaritans Onlus
  Tel: 800 860 022
  Website (in Italian)

Disabled People

Support and information line dedicated to disabled people

• Tel: 800 261 027
• For more information, see the AngloINFO INFOrmation Page, Notes for the Disabled in Milan and Lombardy

Family Planning & Sexual Health

There are numerous family planning clinics (Consultorio Familiare) in Lombardy.

• For a full list of public and private clinics, see the Regione Lombardia website (in Italian) 
• To find a local family planning consultant or a gynaecologist see website Consultori.net (in Italian)

Public Clinics (Consultorio Familiare) in Lombardy

Mental Health

• The Institute for Research and Prevention of Depression and Anxiety (Istituto per la ricerca e la prevenzione della depressione e dell'ansia, IDEA)
  At: Via Statuto 4, 20121 Milan (MI)
  Tel: 02 654 126
  Website
• Pronto Alzheimer
  Tel: 02 809 767
  Website 

Women's Support Groups

The Telefono Azzurro - Rosa offers moral support and advice for women who find themselves in difficult domestic situations. This service is free and available throughout Italy.

• Tel: 800 001 122

For women suffering from domestic violence, there are shelters (centri antiviolenza) in the Lombardy region.

Child Support

Telefono Azzuro has helplines for children and adolescents in distress.

• Child Helpline  
  Tel: 196 96
• Adolescent Helpline 
  Tel: 199 151 515

Newcomers' Groups

• For a list of newcomer groups in Lombardy, see The AngloFILE, Clubs & Associations

Further Information

Website InsiemeSenza.org provides schedules and addresses for meetings and welcome centres in Lombardy, with regard to the following (the meetings are held in Italian):

• Narcotics Anonymous
• Alcoholics Anonymous
• anti-drug centres
• drug-addicts' families centres
• alcoholics centres
• Al-anon groups for alcoholics' families
• eating-disorder centres
• Overeaters Anonymous
• gambling addiction support meetings
• To find a meeting: Click here

Any suggestions for extra information that should be on this page?
Just fill in the form to tell us:

^ Top of Page ^