Trains & Railways in Milan & Lombardy

Route maps and booking information for the national rail service, regional trains and the urban train network: to help you find your way around Lombardy.

Italy's train service is run by Trenitalia, part of the Gruppo Ferrovie dello Stato.

Trenitalia information	Tel: 892 021
Buy tickets by telephone	Tel: 991 661 771
Book online (plus route and timetable search)	Website
Eurostar information	Website
Disabled passenger helpline	Tel: 199 303 606
Services	Website
In case of a strike	Website

The Trenitalia website has services such as hotel reservations, car hire reservations and ordering a taxi or a station porter for luggage assistance.

Information booklets with train times and destinations for local or longer trips are available in the stations and some tourist offices.

Train Services

Trenitalia has a number of different trains:

Local trains: for regional transport
National trains: local connections to Italy's towns and cities with the Intercity (IC) trains, night connections along the country's main axes with the night trains, and fast connections with Eurostar Italia Trains (ES).
The high speed Eurostar City trains, links Rome to Naples and runs between Milan and Turin.
- More information is provided on the website: Click here
International trains: the Eurocity network provides 28 trains connecting Italy to France, Belgium, Austria, Germany and Switzerland. Day or night travel in Europe can take place on the Eurocity and Euronight trains.
- For more information: Click here

Services for Disabled Passengers

Trenitalia provides specific services for disabled passengers, including those who are wheelchair-bound, mobility impaired and sight impaired.

Comprehensive information in English is available on the website: Click here
Italy-wide helpline for disabled passengers
Tel: 199 303 060 (open 07:00-21:00 daily except public holidays)
251 stations have Assistance Centres (C.A.D) to help disabled passengers

Italian residents who receive a mobility allowance are entitled to discount travel with a Carta Blue. This is also available to people with a temporary mobility problem. Special concessions and facilities exists for blind passengers and the person accompanying them.

Two equipped places are reserved for wheelchair passengers on the medium and long-distance trains. Extra help and assistance to get on and off is provided on the trains marked with a special sign. Help on departure and arrival can be arranged. It is recommended that wheelchair travellers call Trenitalia in advance to book a specially adapted seat on the equipped trains. These are indicated on the timetables. Access to carriages is by special lifts at the stations.

For more information on services for the disabled: Click here
Assistance for Disabled Passengers
Tel: 02 670 70958
Call Centre helpline
Tel: 199 30 30 60 (07:00-21:00 daily)

Guide dogs of any size accompanying a blind person are allowed on trains and do not require a veterinarian's certification stating the animal does not carry any diseases or infestations.

Business Passengers

Trenitalia provides specific services to passengers travelling for business, including:

Eurostar Club: access to waiting rooms equipped with computers, photocopiers and fax machines
Corporate Travel: discounts and deferred payments for company bookings
Carriage rental: booking trains for private use, work trips and meetings
Eurostar Club Members
Tel: 02 669 81013
Fax: 02 670 77355

Discount Travel

Groups of at least six people travelling by train may benefit from specific reductions
Families of three (two adults and one child under 12); the parents pay full fare but the child travels free when they travel together
For information on promotions, week-end offers and season tickets: Click here
Passengers may buy a Cartaviaggio travel card to obtain discounts and advantages on Trenitalia trains

For more information on Cartaviaggio and other travel cards: Click here

Traveling with Animals

Dogs (and domestic animals) are allowed on bookable Trenitalia trains but must be kept in a carrier container or muzzled, depending on the train and size of the animal. The animal must be mentioned when booking the journey. These animals may travel for free in first and second class, but may not occupy a seat (unless paid for). All animals taken on Trenitalia trains must be accompanied by a certificate of registration (certificato di iscrizione all’anagrafe canina) proving that the animal has been registered at it's local canine registry office. Failure to follow these procedures may result in a fine.

Guide dogs of any size accompanying a blind person are allowed on any train and do not require a veterinarian's certification regarding diseases or infestations.

For information from Trenitalia regarding restrictions regarding taking animals on trains: Click here

Other Services

Bicycles: Several international trains have dedicated wagons or spaces allowing passengers to travel with their bicycles: Click here
Cars: Passengers may travel with their car using the Auto al Seguito (Car on Board) service: Click here
Motorbikes & scooters: Passengers may travel with their motorbike or scooter: Click here

Milan Train Stations

Stazione Central
At: Piazzale Duca d'Aosta 1, Milan
Tel: 892 021
Lost property: 02 637 12570
Website
Stazione Garibaldi
At: Piazza Freud, Milan
Tel: 02 655 2078
Ferrovie Nord
At: Piazzale Cadorna, Milan
Tel: 02 202 22

The regional train directorate can be contacted at the following address:

Lombardy Territorial Direction
At: Piazza S. Freud 1, Milan
Tel: 02 290 02482
Fax: 02 637 17487
Open: Monday to Friday 09:00-12:00
e-mail